Terms of Service

Data Protection Declaration and Consent to Data Use
Last update Juli 2018
IMPORTANT NOTE: The German version of this document will govern our relationship – this translated version is provided for convenience only and will not be interpreted to modify the German version. You will find the German version of this document here: German version

You will find the German version of this document here: German versionWe are pleased that you are visiting our homepage and thank you for your interest in our company. To make you feel safe and comfortable when visiting our website, we take the protection of your personal data and its confidential treatment very seriously. We therefore act in accordance with the applicable legal provisions on the protection of personal data and data security. The following regulations inform you about the type, scope and purpose of the collection, processing and use of personal data. This privacy policy only applies to our websites. If you are redirected to other sites via links on our pages, please inform yourself there about the respective handling of your data. Synfioo GmbH follows the EU data protection regulations in particular.

OVERVIEW

I. Name and Address of the Person Responsible
II. Name and Address of the Data Protection Officer
III. General Information on Data Processing
IV. Provision of the Website and Creation of Log Files
V. Contact/Email-Contact
VI. Newsletter Service
VII. Consulting, Advertising and Market Research
VIII. Use of Cookies
IX. Protection of Minors
X. Rights of the Data Subject
XI. Right of Appeal to a Supervisory Authority
XII. Security
XIII. User’s Declaration of Consent

I. NAME AND ADDRESS OF THE PERSON RESPONSIBLE

The person responsible in the sense of the DSGVO and other national data protection laws of the member states as well as other data protection regulations is:

Synfioo GmbH, August-Bebel-Str. 27, D-14482 Potsdam, Deutschland
Phone: +49 (0) 331 600 750 25, email: mail (at) synfioo.com

II. NAME AND ADDRESS OF THE DATA PROTECTION OFFICER

The data protection officer of the person responsible is:
Berit Schubert, DataSolution Thurmann GbR, Isarstr. 13, D-14974 Ludwigsfelde, Germany, Phone: +49 (0) 3378 205729, E-Mail: mail (at) datasolution-thurmann.de

III. General Information on Data Processing

1. Scope of Processing of Personal Data
We only collect and use personal data of our users insofar as this is necessary to provide a functional website as well as our contents and services. The collection and use of personal data of our users takes place regularly only with the user’s consent. An exception applies in those cases where prior consent cannot be obtained for real reasons and the processing of the data is permitted by law.

2. Legal Basis for the Processing of Personal Data
The processing of personal data is based on the following legal principles:

Consent – Art. 6 para. 1 lit. a GDPR
Fulfilment of a contract – Art. 6 para. 1 lit. b GDPR
Fulfilment of a legal obligation – Art. 6 para. 1 lit. c GDPR
Justified interest of our company or a third party – Art. 6 para. 1 lit. f GDPR

3. Data Erasure and Storage Time
The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage ceases to apply. Data is blocked, for example, if legal retention periods or legitimate interests conflict with the deletion. A justified interest exists e.g. regarding the assertion, exercise or defence of legal claims.

IV. Provision of the Website and Creation of Log Files

1. Description and Scope of Data Processing

Every time you visit our website, our system automatically collects data and information from the computer system of the calling computer. The following data is collected:Information about the browser type and version usedThe user’s operating systemThe IP address of the userDate and time of accessWebsites from which the user’s system reaches our websiteWebsites accessed by the user’s system via our websiteThe data is also stored in the log files of our system. This data is not stored together with other personal data of the user. Personal user profiles cannot be created. The stored data is only evaluated for statistical purposes.

2. Legal basis for Data Processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.

3. Purpose of Data Processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. For this the IP address of the user must remain stored for the duration of the session.The data is stored in log files to ensure the functionality of the website. In addition, the data serves us to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

4. Duration of Storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.If the data is stored in log files, this is the case after seven days at the latest. Further storage is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

5. Possibility of Objection and Elimination

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

V. Contact/Email-Contact

1. Description and Scope of Data Processing

There is a contact option on our website which can be used for making electronic contact. If a user avails himself of this possibility, he can contact the respective contact person via the provided e-mail address. In this case, the user’s personal data transmitted by e-mail will be stored in the e-mail system.In this context, the data will not be passed on to third parties. The data will be used exclusively for processing the request.

2. Legal basis for Data Processing

The legal basis for the processing of data is Art. 6 para. 1 lit. a GDPR if the user has given his consent.Moreover, the legal basis for the processing of data is Art. 6 para. 1 lit. f GDPR. If the establishment of contact is aimed at the conclusion of a contract, then additional legal basis for the processing is Art. 6 exp. 1 lit. b GDPR.

3. Purpose of Data Processing

When personal data is processed when contacting us by e-mail, the necessary legitimate interest in processing the data exists.

4. Duration of Storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data sent by e-mail, this is the case when the conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.If the contact is a pre-contractual relationship (e.g. offer), the transmitted data will additionally be stored in our CRM system and used for contract execution. If there is no contractual relationship, we delete the data after one year at the end of the year.

5. Possibility of Objection and Elimination

The user has the possibility to object to the processing of his personal data at any time. We have set up the e-mail address privacy (at) synfioo.com for this purpose.We would like to point out that in the event of an objection, the conversation cannot be continued or we cannot make any offers, etc.All personal data stored in the course of contacting us will be deleted in this case.

VI. Newsletter Service

1. Description and Scope of Data Processing

You can register for our newsletter service on our website. If a user takes advantage of this possibility, the data entered in the input mask will be transmitted to us and stored. This data is: email address and optional information such as first name and surname.We use the so-called double opt-in procedure to ensure that newsletters are sent out in agreement. In the course of this, the potential recipient can be included in a distribution list. Subsequently, the user receives the opportunity to confirm the registration in a legally secure manner by means of a confirmation e-mail. The address is only actively included in the distribution list if it is confirmed.Newsletter2Go is used as newsletter software. Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling your data and using it for purposes other than sending newsletters. Newsletter2Go is a German, certified provider selected in accordance with the requirements of the Basic Data Protection Ordinance and the Federal Data Protection Act.Further information can be found here: https://www.newsletter2go.de/informationen-newsletter-empfaenger/We use these data exclusively for the dispatch of the requested information and offers.

2. Legal basis for Data Processing

The legal basis for the processing of the data is the existence of the recipient’s consent pursuant to Art. 6 para. 1 lit. a GDPR. This is ensured by a double-opt-in procedure.

3. Purpose of Data Processing

Die Verarbeitung der personenbezogenen Daten dient uns allein zum Versenden individueller Newsletter.

4. Duration of Storage

The data will be deleted as soon as the newsletter service is cancelled.

5. Possibility of Objection and Elimination

The recipient has the possibility to object to the processing of his personal data at any time. With every newsletter the recipient can unsubscribe from the newsletter service. In addition, we have set up the e-mail address privacy (at) synfioo.com.

VII. Consulting, Advertising and Market Research

1. Description and Scope of Data Processing

In addition to the business partner or potential business partner, we collect and use the contact person, telephone number and postal address for the support, advice and advertising of corporate customers. We receive the information from various sources, either through an inquiry (email or telephone), but also through events, trade fairs, business cards that our sales staff receive, etc.In this context, the data will not be passed on to third parties. The data will only be used for the stated purposes.

2. Legal Basis for Data Processing

Moreover, the legal basis for the processing of data is Art. 6 para. 1 lit. f GDPR. If the establishment of contact is aimed at the conclusion of a contract, then additional legal basis for the processing is Art. 6 exp. 1 lit. b GDPR.We use the CRM system of HubSpot Inc. 25 First Street, 2nd Floor, Cambridge, MA 02141 to process your data in relation to the implementation of contractual services and marketing activities. Hubspot is committed to handling your transmitted data in accordance with data protection regulations. The service provider implements organisational and technical security measures to protect your data.

3. Purpose of Data Processing

Wir verwenden diese Kontaktdaten ausschließlich für eigene Zwecke und zur bedarfsgerechten Gestaltung unserer eigenen Vertriebstätigkeiten sowie zur Erfüllung der vertraglichen Leistung.

4. Duration of Storage

In principle, no deletion period is planned. However, if our sales department has not had any contact to the company contact within 3 years, the sales department will decide whether the contact person of the company contact will be deleted.

5.Possibility of Objection and Elimination

The company contact has the possibility to contradict the processing of his personal data at any time. We have set up the e-mail address privacy (at) synfioo.com for this purpose.In this case, all personal data of the contact person that has been saved for the business partner will be deleted.

VIII. Use of Cookies

1. Description and Scope of Data Processing

Cookies are small files that allow us to store information specific to you, the user, on your PC when you visit our website. Cookies help us to determine the frequency of use and the number of users of our Internet pages and to make our offers as comfortable and efficient as possible for you.We use so-called “session cookies”, which are only stored temporarily for the duration of your use of our Internet pages. The session cookies are stored on your data carrier to ensure certain settings and functionalities on our websites via your browser. The cookies we use are deleted after the end of the browser session, i.e. after closing your browser.We also use cookies on our website which enable an analysis of the user’s surfing behaviour. In this way, the following data can be transmitted: Entered search terms, frequency of page views, use of website functions. The user data collected in this way is pseudonymised by technical precautions. Therefore, it is no longer possible to assign the data to the calling user. The data will not be stored together with other personal data of the users. When accessing our website, the user is informed about the use of cookies for analytical purposes and his or her consent to the processing of personal data used in this context is obtained. In this context, reference is also made to this data protection declaration.

2. Legal basis for Data Processing

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f GDPR.The legal basis for the processing of personal data using cookies for analytical purposes is Art. 6 para. 1 lit. a GDPR.

3. Purpose of Data Processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change. The user data collected by technically necessary cookies are not used to create user profiles.The analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies we learn how the website is used and can thus continuously optimize our offer.For these purposes, our legitimate interest also lies in the processing of personal data in accordance with Art. 6 para. 1 lit. f GDPR.

4. Duration of Storage, Possibility of Objection and Elimination

Cookies are stored on the user’s computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.You can disable cookies and scripts in your browser, restrict them to certain websites, or set your browser to notify you when a cookie is sent. You can also delete cookies from your PC’s hard drive at any time. Please note, however, that in these cases you must expect a limited display of the page and limited user guidance.

IX. Google Analytics

1. Description and Scope of Data Processing

If you have given your consent, this offer uses Google Analytics, a web analysis service of Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on the user’s computer, to help the website analyze how users use the site. The information generated by the cookie about the use of this website by users is usually transferred to a Google server in the USA and stored there. However, since IP anonymisation is activated on our website, Google will reduce the IP addresses of users within Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Personal data will be transferred to the USA under the EU-US Privacy Shield on the basis of the European Commission’s adequacy decision.

2. Legal basis for Data Processing

The legal basis for processing the data for analysis purposes is the user’s consent pursuant to Art. 6 para. 1 lit. a GDPR and the legitimate interest of the company pursuant to Art. 6 para. 1 lit. f GDPR.

3. Purpose of Data Processing

On behalf of the operator of this website, Google will use this information to evaluate the use of the website by the users, to compile reports on the website activities and to provide the website operator with further services associated with the use of the website and the Internet. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

4. Duration of Storage, Possibility of Objection and Elimination

The data sent by us and linked with cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.Users may refuse the use of cookies by selecting the appropriate settings on their browser, however, this site may not allow you to use the full functionality of this site. Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the website (including their IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en. As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click this link again. In all other respects, the above explanations under No. XI Nos. 1 to 4 shall apply accordingly.

Disable Google Advertising

(http://www.google.com/privacy_ads.html) or on the deactivation page of the network advertising initiative (http://www.networkadvertising.org/managing/opt_out.asp>)

5. Supplementary Information

Use of Social Plugins

Our website uses so-called social plugins (“plugins”) of the microblogging service Twitter. This service is operated by Twitter Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”).If you are logged in to Twitter, the providers can immediately assign the visit to our website to your profile. If you click on the “Twitter” button, the corresponding information is also transmitted directly to a server of the providers and stored there.The purpose and scope of the data collection and the further processing and use of the data by the providers as well as your relevant rights and setting options for the protection of your privacy can be found in the Twitter data protection information at: https://twitter.com/privacy

X. Protection of Minors

This service is mainly aimed at adults. We currently do not market special areas for children. As a result, we do not knowingly collect age-related information, nor do we knowingly collect personal information from children under the age of 16. However, we advise all visitors to our website under the age of 16 not to disclose or make available any personal data via our service. In the event that we discover that a child under the age of 16 has provided us with personal data, the child’s personal data will be deleted from our files to the extent technically possible.

XI. Rights of the Data Subject

If personal data of you are processed, you are affected within the meaning of the GDPR and you have the following rights vis-à-vis the person responsible:

You have a right to information about the personal data stored about you, about the purposes of the processing, about possible transmissions to other places and about the duration of the storage.If data is inaccurate or no longer necessary for the purposes for which it was collected, you may request the correction, deletion or limitation of the processing.

If provided for in the processing procedures, you can also view and, if necessary, correct your data yourself.If your particular personal situation should give rise to reasons against the processing of your personal data, you can object to this insofar as the processing is based on a legitimate interest. The data controller no longer processes the personal data concerning you, unless he can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising. If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.If you have any questions about your rights and the exercise of your rights, please contact us as the Person Responsible (see Art. I.) or our Data Protection Officer (see Art. II.).

XII. Right of Appeal to a Supervisory Authority

As a data subject, without prejudice to any other administrative or judicial remedy, you have the right of appeal to a data protection supervisory authority, in particular in the Member State of your residence or the place of the alleged infringement, if you consider that the processing of personal data concerning you is contrary to data protection.The supervisory authority to which the complaint is lodged will inform you of the status and outcome of your complaint, including the possibility of a judicial remedy.

XIII. Security

We use technical and organisational security measures in accordance with Art. 32 GDPR to protect your data managed by us against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our security measures are continuously improved in line with technological developments. Access to this data is only possible for a few authorised persons and persons who are obliged to provide special data protection and who are involved with the technical, administrative or editorial management of data.

XIV. User’s Declaration of Consent

By using our web pages and the offers contained therein, you agree that the personal data voluntarily transmitted by you will be stored by us and processed and used in compliance with this data protection declaration.We reserve the right to change, update or amend this privacy policy at any time. Any revised Privacy Policy will only apply to personal data collected or amended after the entry into force of the revised Directive.

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